24/7 auto responses
Whenever customers message on WhatsApp – day or night – they get a reply within seconds, even when no one is online.
WhatsApp AI support for SMEs
Give your customers fast WhatsApp answers
ZendoWhisper learns from your business knowledge and automatically answers customer questions on WhatsApp, handles order and service inquiries, and hands conversations to your team with full context when things get complex.
14-day free preview • 300 messages • No card required
ZW
ZendoWhisper
Online • WhatsApp Business
Hi, I’d like to check on my order #ZW12345.
Thanks! I’ve checked your order #ZW12345.
Your order has already shipped and should be delivered by Friday.
Would you like me to send you the tracking details?
Data encrypted • GDPR compliant 24/7 auto response
Your trust is our priority
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End‑to‑end encryption
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WhatsApp Business API integration
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SME‑focused pricing
How it works
Fast setup with minimal technical hassle. In just a few steps, your WhatsApp support becomes AI‑powered – while your human team stays ready whenever they’re needed.
1
Create your account
We guide you through signup and WhatsApp Business account verification – the entire process only takes a few steps.
2
Add your business information
Upload your products, prices, FAQs, policies, and support documents. The more you share, the smarter your AI becomes.
3
Train and test the AI
Our system trains the AI on your data. You can immediately test responses in a private chat to see how it performs.
4
Go live on WhatsApp
Customers message your verified WhatsApp number, and ZendoWhisper provides fast, accurate answers 24/7 – handing off to your team when needed.
What you get with ZendoWhisper
A smart WhatsApp assistant trained on your own data, with smooth handoffs to human support whenever needed – all in a single simple plan.
Trained on your data
The AI learns from your products, services, prices, FAQs, and policies – so answers sound exactly like your brand.
Smart human handoff
For complex or sensitive cases, the AI recognizes when to involve a human and forwards the full conversation context.
WhatsApp is all you need
Customers don’t need a new app – every conversation happens on your verified WhatsApp Business number.
Simple insights & reports
See what customers are asking, where time is spent, and which policies cause confusion – all with easy analytics.
Straightforward setup
Step‑by‑step onboarding, a free preview, and our team’s support make it easy to launch, even without a dedicated tech team.
Big wins for both your business and your customers
Serve more customers with less effort, keep your brand voice consistent, and deliver simple, fast support – all at the same time.
For your business
Save your team’s time and reduce costs
Always on
Offer 24/7 WhatsApp support without a night shift – the AI never sleeps, and your customers never wait.
More support, lower cost
Handle far more chats with the same team. Support costs go down significantly while customer satisfaction stays high.
Consistent brand voice
Every message follows the same tone and policies – reducing the effort needed to onboard and train new agents.
Easy to scale
AI can absorb sudden spikes in message volume during campaigns, promotions, and seasonal peaks.
For your customers
A simple, fast, human experience
Instant answers
Customers don’t get left on “Seen” – they receive the information they need within seconds.
On a familiar channel – WhatsApp
Customers can talk to your business on the app they already use every day – no extra portals or apps required.
Accurate and up‑to‑date info
The AI responds based on current prices, stock, policies, and offers – reducing confusion and errors.
Humans when it matters
For complex questions, the AI knows when to hand off to a human – without forcing customers to repeat themselves.
How different industries use ZendoWhisper
From online stores to banks, clinics, and hotels – wherever there’s a high volume of customer conversations, WhatsApp‑based AI support can make a big impact.
E‑commerce & retail
Reduce ticket volume by automating order tracking, returns, product recommendations, and stock inquiries.
- 24/7 order status and tracking
- Product recommendations based on buyer history
- Automated return initiation
- Inventory and pricing inquiries
- Post‑delivery feedback and support
Example chat
Customer: When will my order #12345 arrive?
ZendoWhisper: Your order #12345 has been shipped, is with the courier, and is expected to be delivered by tomorrow 8 PM. I can also send you a tracking link if you’d like.
Financial services
Provide secure WhatsApp access to account info, transactions, branch locations, and basic product details.
- Balance and transaction inquiries
- Branch and ATM locator
- Savings and loan product information
- Scheduled payment confirmations
- Secure handoff for sensitive operations
Example chat
Customer: What interest rate do you offer on your savings accounts?
ZendoWhisper: Our current savings accounts start from an annual interest rate of X%. I can share detailed information or connect you with a consultant if you prefer.
Healthcare
Handle appointment booking, insurance questions, and general health information in a compliant way.
- Doctor appointment booking and reminders
- Insurance coverage questions
- General health information
- Document submission guidelines
- Medicine refill requests
Example chat
Customer: Do you have any general check‑up slots available this week?
ZendoWhisper: We currently have slots available on Wednesday at 10:00 AM, and on Friday at 2:00 PM and 4:00 PM. Which time would you like to book?
Travel & hospitality
Support bookings, reservation changes, local tips, and loyalty programs – all in a single WhatsApp thread.
- Hotel/flight booking confirmations
- Reservation changes and extensions
- Check‑in/check‑out assistance
- Local recommendations
- Loyalty program information
Example chat
Customer: Can I extend my hotel booking by one more night?
ZendoWhisper: We can extend your reservation by one additional night. The extra night will cost BDT 189 + tax. Would you like me to confirm the extension?
Simple pricing. No hidden fees.
One straightforward plan for growing teams – a monthly subscription plus pay‑as‑you‑go AI messages.
Single plan
ZendoWhisper – Starter for Bangladesh SMEs
Ideal starter plan for small and medium businesses who want to automate customer support on WhatsApp.
Monthly subscription
BDT 2,490 / month
AI message pricing
- For each WhatsApp Business number, the first 750 AI messages: BDT 1.99 / message
- In the same month, from the 751st message onwards: BDT 1.49 / message
- This way, as your volume grows your per‑message cost goes down.
Seats / users
- Included: 2 seats (1 admin/owner + 1 additional user – free)
- Additional seats (beyond 2): BDT 345 / seat / month
- Work from a shared inbox as a team – track who is handling which conversation at any time.
14‑day free trial – no card required
Start with 300 free AI messages in a private test chat to try everything, then upgrade to the plan when you’re ready.
Secure, reliable, and proven performance
End‑to‑end encryption, modern infrastructure, and regular security audits keep your customer data safe – while our AI models continuously improve based on real‑world usage.
Trusted technology partners
- WhatsApp Business API integration
- 360dialog and other verified partners
- Supabase and modern cloud infrastructure
Security & compliance
- End‑to‑end encryption
- GDPR‑compliant data handling
- Aligned with SOC 2 standards
- Regular security audits
Questions & answers
Short, clear answers to help you quickly decide whether ZendoWhisper is the right fit for your business.
How quickly can we go live?
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Most teams can go live within 3–5 business days – including WhatsApp approval, adding your initial content, and running test conversations. Our team guides you through every step.
When does a human join the chat?
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Whenever a question goes beyond the AI’s knowledge base, or a customer clearly asks to talk to a human, the AI hands off the chat to your team and forwards the full conversation context.
Do you support multiple languages?
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Yes. In addition to English, we can support other major languages (such as Spanish, French, German, Portuguese, Italian, Dutch, and more). Tell us your specific needs and we’ll share the available options.
What kind of information do you need from us?
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We typically ask for your product or service list, pricing, common FAQs, return/refund/delivery policies, and key support documents. The clearer your inputs, the smarter and more consistent the AI answers will be.
Is our data secure?
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Yes. All communication is end‑to‑end encrypted, your data is stored securely, and access control is strictly enforced. We handle data in a GDPR‑compliant way and your data always remains yours.
Are there any hidden fees?
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No. You only pay a fixed monthly subscription fee plus usage‑based AI messages. We notify you by email before you get close to your limits, and any applicable WhatsApp fees are bundled into the plan for simpler billing.
Still have questions?
Our team is ready to answer your specific questions over WhatsApp or email.